AI: Evals for Agentic Systems

Macro Evals for Agentic Systems @OpenAI

When an agentic system fails, the problem is often larger than a single bad response. A handoff may happen too late, a specialist agent may miss the same signal across many runs, or a review process may trigger for the wrong class of cases. To improve the system, teams need to see recurring behavior across the whole population of traces.

This cookbook walks through a macro-eval workflow for a multi-agent system. We use a synthetic EV order workflow where specialist agents handle pricing, compliance, supply, factory routing, scheduling, and release decisions while market and operational conditions change.