Monday, September 19, 2016

AI for CRM: Salesforce Einstein

Salesforce thinks AI will help it beat Microsoft and Oracle
At next month's Dreamforce, Salesforce's mammoth annual customer conference that takes over downtown San Francisco, the company will introduce technology called Einstein, which it's describing as the "world's first comprehensive AI for CRM.
Salesforce's Einstein press release has all the buzz phra
ses, such as deep learning, predictive analytics and natural language processing."

Introducing Salesforce Einstein–AI for Everyone
Introducing Salesforce Einstein–AI for Everyone - Salesforce Blog

At the same time, Oracle is making a big push for "cloud", with classic "all integrated" solutions, just hosted in the cloud.