Wednesday, June 28, 2017

Customer-Centric Business

How to Create a Customer Centric Strategy For Your Business
What does it mean to customer centric?

Why The Best CEO's Invest in Customer Experience - YouTube

Jeff Bezos - How To Start A Business - YouTube
  • Listen to customers
  • Invent for customers (they expect that from you)
  • Personalize: put every individual customer in the center of their own universe

Elon Musk Gives The Best Advice In a few Minutes! - YouTube

"Meaning of life" : "Try to understand, right questions to ask"

Mission Statement (examples)