Monday, December 22, 2025

AI Agents as a Service: Sierra.ai

A new idea: "Agent as a Service" (you pay for success only).

SW (like Microsoft) => SW as as Service (like Salesforce) => Agent as a Service (new!)

makes an awkward acronym AaaS :)

excellent chat with Sierra.ai founders

How is AI Different Than Other Technology Waves? (With Bret Taylor and Clay Bavor): The Complete History and Strategy @ACQ2

"Is AI just better software? Or something completely different that requires a new paradigm to understand? Today we sit down with Bret Taylor and Clay Bavor, two of the best product builders in the world to tackle that question. Bret and Clay are the co-founders of the AI company Sierra.

Brett's resume reads like a greatest hits of Silicon Valley: co-creator of Google Maps, founder of FriendFeed (acquired by Facebook where he became CTO), founder of Quip (acquired by Salesforce where he became co-CEO), former Chairman of the Board at Twitter, and current Chairman of the Board at OpenAI. Clay spent 18+ years at Google, starting as an APM alongside Brett and eventually running product for Gmail, Drive, Docs (all of Google Workspace), Google Labs, and the company's AR/VR efforts."


Sierra | Better customer experiences | Sierra.ai

Sierra helps businesses build better, more human customer experiences with AI.




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