Saturday, May 18, 2024

cloud: GCP data loss

a scary cloud story! should have an "offline" or "multi-cloud" backup, just in case

 “Unprecedented” Google Cloud event wipes out customer account and its backups | Ars Technica

UniSuper, a $135 billion pension account, details its cloud compute nightmare.

Buried under the news from Google I/O this week is one of Google Cloud's biggest blunders ever: Google's Amazon Web Services competitor accidentally deleted a giant customer account for no reason. UniSuper, an Australian pension fund that manages $135 billion worth of funds and has 647,000 members, had its entire account wiped out at Google Cloud,
including all its backups that were stored on the service

UniSuper thankfully had some backups with a different provider and was able to recover its data, but according to UniSuper's incident log, downtime started May 2, and a full restoration of services didn't happen until May 15.

a "combination of rare issues at Google Cloud" which resulted in an "inadvertent misconfiguration." The update adds to this, saying that the misconfiguration "ultimately resulted in the deletion of UniSuper’s Private Cloud subscription."

and this is despite all tools available

(data loss prevention)

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